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Supply Chain 2012 Part 14

Tham khảo tài liệu 'supply chain 2012 part 14', kỹ thuật - công nghệ, cơ khí - chế tạo máy phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | A Dynamic Resource Allocation on Service Supply Chain 381 Cleland. Robin S. 2000 Building Successful Brands on the Internet University of Cambridge MBA Dissertation. Craig W. Kirkwood 1998 New Product Dynamics-Illustrative System Dynamics Models http www.public.asu.edu kirkwood sysdyn NewProd.pdf Dholakia Utpal M. and Lopo L. Rego 1998 What makes commercial web pages popular European Journal of Marketing Vol.32 No.7 8 pp. 724-736. David Exelby and Kim Warren 2002 Strategic Growth Dynamics - the Challenge for Smaller Firms Vanguard Brand Management http www.vanguard-bm.com pdf growthdynamics.pdf. Davis F. 1989 Perceived Usefulness Perceived Ease of Use and User Acceptance of Information Technology MIS Quarterly Vol. 13 No. 3 pp. 319-340 Donthu Naveen 2001 Does your web site measure up Marketing Management Vol. 10 No. 4 November-December pp. 29-32. Dorian S. and Schubert P. 1998 Web assessment - a model for the evaluation and the assessment of successful electronic commerce application Proceedings of the thirty-first hawaii international conference on system science Vol 4 Subtrack 3. Ducoffe Robert H. 1996 Advertising value and advertising on the web Journal of Advertising Research September December pp. 21-35. Egger Florian N. 2000 Towards a Model of Trust for E-Commerce System Design Http www.zurich.ibm.com mrs chi2000 contributions egger.html. Ellison G. and Fudenberg D. 1995 Word-of-Mouth Communication and Social Learning The Quarterly Journal of Economics. 110 1 pp. 93-125. Erik R. Larsen Ann van Ackere and Kim Warren 1997 The growth of service and the service of growth Using system dynamics to understand service quality and capital allocation Decision Support Systems Vol. 19 pp. 271-287 Feinberg R. A. I. Kim B. Hokama K. Ruyter and C. Keen. 2001 Operational Determinants of Caller Satisfaction in the Call Center International Journal of Service Industry Management Vol. 11 pp. 131-141. Fung K. K. 2001 It is not how long it is but how you make it long - Waiting .