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Alcohol-use disorders: diagnosis, assessment and management of harmful drinking and alcohol dependence

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Probably the major ultimate use of outcome management is program improvement. The data provide the starting point for identifying problems, such as the information broken out by key client and service characteristics. The analysis can identify which particular client groups, which particular offices, or which particular caseworkers or clinicians are doing well, or not well. This starts off the dialogue about where problems exist, or about major accomplishments achieved.