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Lecture Medical assisting: Administrative and clinical competencies (2/e) - Chapter 7

Chapter 7 - Managing correspondences and mail. After studying this chapter you will be able to understand: List the supplies necessary for creating and mailing professional-looking correspondence, identify the types of correspondence used in medical office communications, describe the parts of a letter and the different letter and punctuation styles,. | PowerPoint® to accompany Second Edition Ramutkowski Booth Pugh Thompson Whicker Chapter 7 Copyright © The McGraw-Hill Companies, Inc. Permission required for reproduction or display. Medical Assisting Chapter 7 Objectives 7-1 List the supplies necessary for creating and mailing professional-looking correspondence. 7-2 Identify the types of correspondence used in medical office communications. 7-3 Describe the parts of a letter and the different letter and punctuation styles. 7-4 Compose a business letter. Managing Correspondences and Mail Objectives 7-5 Explain the tasks involved in editing and proofreading. 7-6 Describe the process of handling incoming and outgoing mail. 7-7 Compare and contrast the services provided by the U.S. Postal Service and other delivery services. Managing Correspondences and Mail (cont.) Correspondence and Professionalism It is essential that medical assistants learn to: Create Create Mr. Some One 10 Any Lane Any, State 11111 Medical | PowerPoint® to accompany Second Edition Ramutkowski Booth Pugh Thompson Whicker Chapter 7 Copyright © The McGraw-Hill Companies, Inc. Permission required for reproduction or display. Medical Assisting Chapter 7 Objectives 7-1 List the supplies necessary for creating and mailing professional-looking correspondence. 7-2 Identify the types of correspondence used in medical office communications. 7-3 Describe the parts of a letter and the different letter and punctuation styles. 7-4 Compose a business letter. Managing Correspondences and Mail Objectives 7-5 Explain the tasks involved in editing and proofreading. 7-6 Describe the process of handling incoming and outgoing mail. 7-7 Compare and contrast the services provided by the U.S. Postal Service and other delivery services. Managing Correspondences and Mail (cont.) Correspondence and Professionalism It is essential that medical assistants learn to: Create Create Mr. Some One 10 Any Lane Any, State 11111 Medical Practice,Inc. 111 One Dr. Any, St. 11111 Send Send Receive Receive well-written, neat correspondences to ensure that a positive and professional image is communicated for the medical office. Letterhead Paper Envelopes Labels Invoices Statements Choosing Correspondence Supplies Supplies Letterhead Paper Description Types Refers to formal business stationary Doctor’s or office name, address, and phone number usually printed at the top Used for correspondence with patients, colleagues, and vendors Cotton Bond (Rag Bond) Contains cotton & chemically treated wood pulp Contains a watermark & is a expensive more paper Sulfite Bond Made from chemically treated wood pulp Has 5 grades of quality Choosing Correspondence Supplies (cont.) Envelopes No. 10 Most common Used for correspondence Measures 4 ½ by 9 ½ Tan kraft Clasp envelopes Used to send large or bulky documents Invoice Used for invoices or statements Range from No. 6 (3 5/8 by 6 ½ inches) to No. 10 Has a transparent .