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Lecture Information technology project management (Sixth Edition): Chapter 10 - Kathy Schwalbe

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Chapter 10 - Project communications management. After reading this chapter, you will be able to: This chapter will highlight key aspects of project communications management, provide some suggestions for improving communications, and describe how software can assist in project communications management. | Note: See the text itself for full citations. Information Technology Project Management, Sixth Edition Understand the importance of good communications in projects Discuss the process of identifying stakeholders and how to create a stakeholder register and stakeholder management strategy Explain the elements of project communications planning and how to create a communications management plan Describe various methods for distributing project information and the advantages and disadvantages of each, discuss the importance of addressing individual communication needs, and calculate the number of communications channels in a project Information Technology Project Management, Sixth Edition Recognize the importance of managing stakeholder expectations Understand how performance reporting helps stakeholders stay informed about project resources List various methods for improving project communications, such as managing conflicts, running effective meetings, using e-mail and other technologies effectively, and using templates Describe how software can enhance project communications management Information Technology Project Management, Sixth Edition The greatest threat to many projects is a failure to communicate Our culture does not portray IT professionals as being good communicators Research shows that IT professionals must be able to communicate effectively to succeed in their positions Strong verbal skills are a key factor in career advancement for IT professionals Information Technology Project Management, Sixth Edition Identifying stakeholders: identifying everyone involved in or affected by the project and determining the best ways to manage relationships with them Planning communications: determining the information and communications needs of the stakeholders Distributing information: making needed information available to project stakeholders in a timely manner Managing stakeholder expectations: managing communications to satisfy the needs and . | Note: See the text itself for full citations. Information Technology Project Management, Sixth Edition Understand the importance of good communications in projects Discuss the process of identifying stakeholders and how to create a stakeholder register and stakeholder management strategy Explain the elements of project communications planning and how to create a communications management plan Describe various methods for distributing project information and the advantages and disadvantages of each, discuss the importance of addressing individual communication needs, and calculate the number of communications channels in a project Information Technology Project Management, Sixth Edition Recognize the importance of managing stakeholder expectations Understand how performance reporting helps stakeholders stay informed about project resources List various methods for improving project communications, such as managing conflicts, running effective meetings, using e-mail and other .