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Lecture Human resources management in the hospitality industry: Chapter 4 - Hayes, Ninemeier

Chapter 4 - Employee recruitment and selection. The learning objectives for this chapter include: Explain the concept of employee on-boarding, identify the factors that HR managers must consider when planning and implementing their organization’s employee recruitment efforts, explain the potential legal liability related to negligent hiring. | Employee Recruitment and Selection Chapter 4 Employee Recruitment and Selection Two important tasks in hospitality industry: Securing and keeping an adequate customer base Securing and keeping an adequate number of qualified employees to serve the customer base Employee Recruitment and Selection Legal Constraints Economic Constraints Industry Constraints Factors Affecting Recruiting Efforts: Employee Recruitment and Selection Organizational Constraints Position Constraints Factors Affecting Recruiting Efforts: Employee Recruitment and Selection Unemployment rate: A government statistic that measures the percentage of workers who are not employed, but who are seeking work. The unemployment rate is defined as the number of persons in a community or other designated area expressed as a percentage of the defined area’s entire labor force. Factors Affecting Recruiting Efforts: The Search for Qualified Employees Entry-level: The position in which an individual starts their career with a hospitality organization. The Search for Qualified Employees Internal search: A promotion-from-within approach utilized when seeking qualified job applicants. Promote-from-within: An organizational philosophy that, whenever practical, an organization will fill its higher level job vacancies with its current lower-level employees. The Search for Qualified Employees Builds employee morale Can be initiated very quickly Improves the probability of making a good selection Less costly than initiating external or outsourced searches Advantages of Internal Recruitment: The Search for Qualified Employees Results in reduced training time and less training costs Encourages talented individuals to stay with the organization Looked upon favorably by the EEOC Advantages of Internal Recruitment: The Search for Qualified Employees Inbreeding and lack of new ideas Resentment among employees Increased recruitment and training efforts will result when a position is filled . | Employee Recruitment and Selection Chapter 4 Employee Recruitment and Selection Two important tasks in hospitality industry: Securing and keeping an adequate customer base Securing and keeping an adequate number of qualified employees to serve the customer base Employee Recruitment and Selection Legal Constraints Economic Constraints Industry Constraints Factors Affecting Recruiting Efforts: Employee Recruitment and Selection Organizational Constraints Position Constraints Factors Affecting Recruiting Efforts: Employee Recruitment and Selection Unemployment rate: A government statistic that measures the percentage of workers who are not employed, but who are seeking work. The unemployment rate is defined as the number of persons in a community or other designated area expressed as a percentage of the defined area’s entire labor force. Factors Affecting Recruiting Efforts: The Search for Qualified Employees Entry-level: The position in which an individual starts their .