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Lecture Essentials of contemporary management (6e): Chapter 8 - Gareth R. Jones, Jennifer M. George

Chapter 8 - Control, change, and entrepreneurship. After completing this chapter, students will be able to: Define organizational control, and identify the main output and behavior controls managers use to coordinate and motivate employees; describe the four steps in the control process and the way it operates over time; understand the role of entrepreneurship in the control and change process;. | Control, Change, and Entrepreneurship Chapter Eight Learning Objectives LO8-1 Define organizational control, and identify the main output and behavior controls managers use to coordinate and motivate employees LO8-2 Describe the four steps in the control process and the way it operates over time. LO8-3 Identify the main output controls, and discuss their advantages and disadvantages as means of coordinating and motivating employees. Learning Objectives LO8-4 Explain how clan control or organizational culture creates an effective organizational architecture LO8-5 Discuss the relationship between organizational control and change, and explain why managing change is a vital management task LO8-6 Understand the role of entrepreneurship in the control and change process What is Organizational Control? Controlling Process where managers monitor and regulate how efficiently and effectively an organization and its members are performing the activities necessary to achieve organizational goals Three Types of Control Figure 8.1 Four Steps in Organizational Control Figure 8.2 Establish standards, goals, or targets against which performance is to be evaluated Standards must be consistent with the organization’s strategy Measure actual performance Managers can measure outputs resulting from worker behavior or they can measure the behavior themselves. Compare actual performance against chosen standards Managers must decide if performance actually deviates, often, several problems combine creating low performance Evaluate the result and initiate corrective action if the situation is not being achieved Standards have been set too high or too low. Workers may need additional training or equipment. This step is often hard since the environment is constantly changing. 6 Operating Budgets Operating Budget A blueprint that states how managers intend to allocate and use the resources they control to attain organizational goals effectively and efficiently Lower-level managers are . | Control, Change, and Entrepreneurship Chapter Eight Learning Objectives LO8-1 Define organizational control, and identify the main output and behavior controls managers use to coordinate and motivate employees LO8-2 Describe the four steps in the control process and the way it operates over time. LO8-3 Identify the main output controls, and discuss their advantages and disadvantages as means of coordinating and motivating employees. Learning Objectives LO8-4 Explain how clan control or organizational culture creates an effective organizational architecture LO8-5 Discuss the relationship between organizational control and change, and explain why managing change is a vital management task LO8-6 Understand the role of entrepreneurship in the control and change process What is Organizational Control? Controlling Process where managers monitor and regulate how efficiently and effectively an organization and its members are performing the activities necessary to achieve organizational .