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Best Practives in Leadership Development & Organization Change 34

Best Practives in Leadership Development & Organization Change 34. Mục đích của cuốn cẩm nang này là cung cấp cho bạn tất cả các yếu tố cần thiết và thiết thực làm thế nào để phát triển khả năng tổ chức, thực hiện một thay đổi tốt nhất và sáng kiến lãnh đạo trong tổ chức của bạn một cách hiệu quả và tốt nhất. | 300 BEST PRACTICES IN LEADERSHIP DEVELOPMENT AND ORGANIZATION CHANGE Exhibit 12.4. Team Process Check Meeting Goals Focus 01 23456789 10 Confus misalig ed diverse conflicting unrealistic Clear and shared by all importar ned uninteresting to members well aligned engagin t to all g to all Planning Tracking 01 23456789 10 No age poorly nda or did not follow agenda Agreed upon agenda followed in set planned no wasteful digr uence essions Meeting participation Involvement 01 23456789 10 A few k membe ey members dominating and some Everyone contributing and invc rs not participating discussion and team lved in process Listening Communicating 01 23456789 10 More than one person talks at a time repetitions One person talks at a time others clarify and interruptions and side conversations little inquiry build on ideas good balance of advocacy and advocacy and inquiry Member trust Openness 01 23456789 10 Members distrust each other keep their thoughts Mutual trust and open exploration of to themselves and don t explore others data positions others data positions Productivity Driving results 01 23456789 10 Team decision-making process breaks down unable to reach decisions resolve conflicts or focus on results Participate in process to reach consensus decisions able to surface and resolve issues to reach results MCDONALD S CORPORATION 301 Exhibit 12.5. Pros and Cons of Data Collection Methods Pros Cons One-on-one interviews Opportunity to build relationships with those interviewed. Direct indirect nonverbal communication will allow you to pick up additional information. Details can be clarified when necessary. Getting access to the people you need to interview may not be easy. Telephone interviews sometimes catch people off guard and keep them from communicating. Those not interviewed may feel discriminated against. Focus groups You can get a lot of data in a short time. Group synergy can lead to deeper inquiry. Allows you to obtain several points of view. Scheduling may be .