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THE ART OF DECEPTION

Social Engineering uses influence and persuasion to deceive people by convincing them that the social engineer is someone he is not, or by manipulation. As a result, the social engineer is able to take advantage of people to obtain information with or without the use of echnology. | Controlling the Human Element of Security THE ART OF DECEPTION KEVIN D. MITNICK Foreword Steve Worniak THE ART OF DECEPTION Controlling the Human Element of Security KEVIN D. MITNICK William L. Simon Foreword by Steve Wozniak SCANNED By KINETIGSTQMP revised and enlarged By swift For Reba Vartanian Shelly Jaffe Chickie Leventhal and Mitchell Mitnick and for the late Alan Mitnick Adam Mitnick and Jack Biello For Arynne Victoria and David Sheldon Vincent and Elena. Social Engineering Social Engineering uses influence and persuasion to deceive people by convincing them that the social engineer is someone he is not or by manipulation. As a result the social engineer is able to take advantage of people to obtain information with or without the use of technology. Contents Foreword Preface Introduction Part 1 Behind the Scenes Chapter 1 Security s Weakest Link Part 2 The Art of the Attacker Chapter 2 When Innocuous Information Isn t Chapter 3 The Direct Attack Just Asking for it Chapter 4 Building Trust Chapter 5 Let Me Help You Chapter 6 Can You Help Me Chapter 7 Phony Sites and Dangerous Attachments Chapter 8 Using Sympathy Guilt and Intimidation Chapter 9 The Reverse Sting Part 3 Intruder Alert Chapter 10 Entering the Premises Chapter 11 Combining Technology and Social Engineering Chapter 12 Attacks on the Entry-Level Employee Chapter 13 Clever Cons Chapter 14 Industrial Espionage Part 4 Raising the Bar Chapter 15 Information Security Awareness and Training Chapter 16 Recommended Corporate Information Security Policies Security at a Glance Sources .