Tuyển tập báo cáo các nghiên cứu khoa học quốc tế ngành y học dành cho các bạn tham khảo đề tài: Are we under-utilizing the talents of primary care personnel? A job analytic examination | Implementation Science BioMed Central Research article Are we under-utilizing the talents of primary care personnel A job analytic examination Sylvia J Hysong 1 2 Richard G Best3 and Frank I Moore4 Open Access Address 1Houston Center for Quality of Care Utilization Studies Michael E. DeBakey VA Medical Center Houston TX USA 2Department of Medicine Baylor College of Medicine Houston TX USA 3Lockheed Martin Business Process Solutions San Antonio TX USA and 4School of Public Health University of Texas Health Science Center at Houston - San Antonio Regional Campus San Antonio TX USA Email Sylvia J Hysong - Richard G Best-rbest@ Frank I Moore - mooref@ Corresponding author Published 30 March 2007 Received 31 July 2006 Implementation Science 2007 2 10 doi 1748-5908-2-10 Accepted 30 March 2007 This article is available from http content 2 1 10 2007 Hysong et al licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License http licenses by which permits unrestricted use distribution and reproduction in any medium provided the original work is properly cited. Abstract Background Primary care staffing decisions are often made unsystematically potentially leading to increased costs dissatisfaction turnover and reduced quality of care. This article aims to 1 catalogue the domain of primary care tasks 2 explore the complexity associated with these tasks and 3 examine how tasks performed by different job titles differ in function and complexity using Functional Job Analysis to develop a new tool for making evidence-based staffing decisions. Methods Seventy-seven primary care personnel from six US Department of Veterans Affairs VA Medical Centers representing six job titles participated in two-day focus groups to generate 243 unique task statements describing the content of VA primary care. Certified job