Tham khảo tài liệu 'manufacturing handbook of best practices 2011 part 10', kỹ thuật - công nghệ, cơ khí - chế tạo máy phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | 10 Process Analysis Jack B. ReVelle . DEFINITIONS Activity. A measurable happening that occurs over time. Annotation. The process of assigning specific codes or symbols on a process flow chart or process map so as to identify the specific location where defects or errors are created where excessive cycle time is consumed where cycle time is most unpredictable or where unacceptable costs are generated. As-Is condition. The way a process or system actually functions or operates without regard to whether it is efficient effective or competitive. Event. A nonmeasurable happening that occurs at a specific time . the start or finish of an activity. Parallel Events. Two or more events that take place simultaneously . concurrently. Parking Lot. A place or location where ideas concepts and suggestions for process improvement are recorded when they are conceived for easy reference at a later time . a white board or easel paper. Predecessor Event. An event that must take place prior to the start of a specific event. Process. A series of sequentially oriented repeatable events having both a beginning and an end and which results in either a product tangible or a service intangible . Process Analysis. Examination of a process using tools or methods such as process flow charts process maps and annotation. The purposes of a process analysis are to expand the process stakeholders understanding of the entire process from suppliers to customers including the critical linkages between the quality requirements and performance metrics of both inputs and outputs and of the ways in which the voice of the customer drives the process. Process Analysis and Improvement Network PAIN . An integrated collection of process flow charts designed to facilitate understanding and enhancement of existing processes both production and transactional. Process Flow Chart. A one-dimensional collection of geometric figures connected by arrows to graphically describe the sequential .
