Trong khi đối mặt với những tiến bộ nhanh chóng trong công nghệ, đã có một sự suy giảm tiến bộ của thông tin liên lạc bác sĩ-bệnh nhân hiệu quả. Học viện Mỹ bác sĩ phẫu thuật chỉnh hình đã xác định rằng tỷ lệ bệnh nhân chỉnh hình như cao trong kỹ thuật và ít kỹ năng giao tiếp nghề nghiệp | Physician-Patient Communication A Lost Art John W. Frymoyer MD and Nan P. Frymoyer MEd Abstract In the face of rapid advances in technology there has been a progressive deterioration of effective physician-patient communication. The American Academy of Orthopaedic Surgeons has identified that patients rate the orthopaedic profession as high in technical and low in communication skills. Poor communication especially patient-interviewing skills has been identified in medical students as well as in practicing physicians. Effective communication is associated with improved patient and physician satisfaction better patient compliance improved health outcomes better-informed medical decisions and reduced malpractice suits and it likely contributes to reduced costs of care. Recognition of the importance of communication has influenced medical schools to revise curricula and to teach communication skills in residency training and continuing medical education programs. National certifying examinations also are being designed to incorporate these skills. Although written material is useful in increasing awareness of the importance of good physician-patient communication behavioral change is more likely to occur in a workshop environment. The American Academy of Orthopaedic Surgeons is taking leadership in designing and implementing such an approach for its membership. J Am Acad Orthop Surg 2002 10 95-105 The abundant new technology that has dramatically improved clinical outcomes and quality of life for orthopaedic patients has paradoxically caused patients to view the medical profession less 2 At the heart of this deterioration in the physician-patient relationship is a failure of communication. Among the reasons for this problem are inadequate training of physicians and other health professionals in communication skills wide variations in patients levels of comprehension and cultural barriers. Advancing technology also provides increasing amounts of information
