Tham khảo tài liệu 'accounting best practicesfifth edition_15', tài chính - ngân hàng, kế toán - kiểm toán phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | 458 Appendix A Chapter 7 Credit and Collections Best Practices Collection Management 7-1 Clearly define account ownership 7-2 Educate the sales staff about revenue recognition 7-3 Utilize collection call stratification 7-4 Base deduction management on transaction volume 7-5 Conduct consumer confidence calls with sales staff 7-6 Grant percentage discounts for early payment 7-7 Conduct immediate review of unapplied cash 7-8 Outsource collections 7-9 Sell your bankruptcy creditor claim 7-10 Simplify pricing structure 7-11 Write off small balances with no approval 7-12 Create an accurate bad debt forecast Collection Systems 7-13 Compile access to customer assets database 7-14 Maintain access to customer orders database 7-15 Arrange for automatic bankruptcy notification 7-16 Set up automatic fax of overdue invoices 7-17 Issue dunning letters automatically 7-18 Use a collection call database 7-19 Access up-to-date collection agency information 7-20 Implement customer order exception tracking 7-21 Install payment deduction investigation system 7-22 Report on ongoing customer complaints 7-23 Link to comprehensive collections software package 7-24 Institute lockbox collections 7-25 Use real-time cash application techniques Credit Issues 7-26 Create a credit policy 7-27 Modify the credit policy based on product margins 7-28 Modify the credit policy based on changing economic conditions 7-29 Modify the credit policy based on potential product obsolescence 7-30 Preapprove customer credit 7-31 Create standardized credit level determination system 7-32 Require a new credit application if customers have not ordered in some time Appendix A 459 7-33 Review the credit levels of all customers who stop taking cash discounts 7-34 Call new customers and explain credit terms 7-35 Verify customer locations from reverse phone records and satellite photos 7-36 Issue a payment procedure to customers 7-37 Join an industry credit group 7-38 Refer a potential customer to a distributor 7-39 .