Tham khảo tài liệu 'beyond management taking charge at work_4', kinh doanh - tiếp thị, quản trị kinh doanh phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | Left-brain management and right-brain organizing 57 has to do with people s interactions so they manage and organize or organize in order to manage. In fact as we are all knowledge workers managers included we are all organizers organizing. But you wouldn t know this from the way we talk about work or from what we pay attention to. In Figure the text over the right brain is almost invisible as a reminder that the work of organizing doesn t count as work. Work means what is on the left. Jeff puts the tension between management and project teams over what matters down to values. The bulleted lists on either side of Figure highlight what is necessary . valued in each universe. I ve summarized the differences in two words tools and talk. In the management universe tools matter. Organizing depends on talk. By tools I mean IT systems org charts financial data and the like. Talk is just that people engaging and making meaning together. Because it is crucial to understanding why tool-oriented management practices are completely unsuited to organizing talk-oriented knowledge work I want to explain how I boiled down the differences between management and organizing to tools and talk what these mean and what happens when we become too attached to one and we ignore the other. At the same time I ll outline my case for new work practices or for taking organizations beyond management. Visible Hidden Management Organizing The view from the top The view from Tools Results Deliverables Bottom line Systems Technologies Compliance J Numbers Efficiency Machines People Control Rules Accountability Possibilities Stories Facts Technology practice Making meaning Quality work Relationships Flexibility Social spaces Participation Talk Figure What we see and don t see r Analysis Interpretation 58 Beyond Management Organizing practices talk and tools Whether you are planning a social event checking on a patient asking a colleague to stand in for you at a conference formulating .
