Tham khảo tài liệu 'the performance management revolution business results through insight and action_3', kinh doanh - tiếp thị, quản trị kinh doanh phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | Business processes in turn must be flexible enough to accommodate these rapid and ongoing changes. To be successful with BPM a company must thoroughly understand their own business processes and activities that support each area of their business. The company must also break down the traditional information sharing barriers that often exist between different business functions. Both of these efforts aid in planning and deployment of BPM projects because they enable a company to identify where BPM can bring the biggest benefit. These efforts also help a company focus on improving the management of business processes across related business areas such as campaign and risk management customer sales and service and supply chain management. At the same time to remain competitive the company must evolve to more of a real-time operating and decision making environment. This environment uses timely information to make its critical business processes more responsive and thus more competitive. BPM enables a BI system to tap into business events flowing through business processes and to measure and monitor business performance. BPM extends traditional operational transaction processing by relating measures of business performance to specific business goals and objectives. Business users and applications can then be informed by user alerts and application messages about any situations that require attention. The integration of business process monitoring with operational BI analytics enables a closed-loop solution. Enterprise data involved in managing business performance includes Event data from business process operations Event data from IT infrastructure operations Historical business process analytics and metrics Business plans forecasts and budgets Data occurring from external events for example changes in marketplace conditions This data is used by BI applications to create actionable management information that enables BPM. The actionable information produced includes .
