Tham khảo tài liệu 'the performance management revolution business results through insight and action_5', kinh doanh - tiếp thị, quản trị kinh doanh phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | Monitoring business systems using Tivoli BSM The second task of a BSM project is to ensure the underlying monitoring infrastructure is in place to send the required events to Tivoli BSM. Any event that indicates a situation that threatens or attempts to threaten the ability to deliver a service successfully should be forwarded to Tivoli BSM. An example here is an availability event that indicates that a resource has failed been stopped or is simply unavailable. If a given level of performance is needed for successful delivery of the service then events that indicate performance problems also need to be forwarded. The recorded events should cover the complete end-to-end infrastructure that supports a particular service including servers software components transaction processors middleware databases and the network. In addition to availability and performance events other types of events that can be forwarded to Tivoli BSM include those that track and monitor business performance. The Tivoli BSM can associate these events with the resources that generated them. The events may not require Tivoli BSM to notify users of a problem but may be needed for adding context to a report in terms of severity low medium high based not only on the importance but also the frequency of the event. Bringing it all together Any one of the various sources of BI KPI data can provide value by supplying information to a business user dashboard or a balanced scorecard application. Integrating several or all of these sources into role-based business user work spaces provides a complete view of the entire enterprise. This integration fulfills the promise of BPM by providing the right information to the right users for managing the performance of the entire enterprise. The key BI functionality for BPM is enabled by WebSphere Information Integrator. This product supports the federation of multiple data sources for use by a single application KPI or portlet. Using this technology .
