Tham khảo tài liệu 'the shark and the goldfish positive ways to thrive during waves of change by jon gordon_3', kinh doanh - tiếp thị, quản trị kinh doanh phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | 24 Thinking for a Change More often than not the answer is not obvious at all. Consider the case of a multibillion dollar multisite chemical company. One of our projects was to help it improve one of its distribution systems. Before we began to talk about the constraints of their system we asked the team to develop a common understanding of the role of the distribution system as it r elates to the larger system of which it is a part. They considered the 40 000 view of the corporation as a whole and engaged in a dialogue on what the purpose of the distribution system is in that bigger box. As a result the team was able to focus on improving the distribution system not as an entity in and of itself but as an enabler of throughput generation for the corporation. 2. Determine the system s fundamental measur ements . What does improvement mean for this system What are its global measures of success Of failure How does the system know whether or not it s performing well This adds clarity to the first question. For instance let s say that we ve defined the system to be a company and that the purpose of the company is to make more money now as well as in the future. The question of fundamental measurements asks So what do you mean by make money now as well as in the future The answer is the relationships among throughput inventory and operating expense namely net profit and return on assets. You know the company is doing well if over time its profitability and return on assets is continually good and getting better but what are the fundamental system-measures of the distribution system that I referenced above How does it know that it s doing well Sure we can say that ultimately they are the same net profit and return on assets. But these measures don t tell the distribution system whether or not it s fulfilling its role. The team identified some basic measures that looked at its impact on the company s constraint as well as the financial measures over which the system has
