Xuất bản lần đầu năm 1996 Đầu tiên bìa mềm phiên bản 1998 Thứ hai ấn bản xuất bản tại Vương quốc Anh và Hoa Kỳ trong năm 2003 của Kogan Trang TNHH in lại năm 2004, 2005 (hai lần), 2006 sửa đổi thứ hai ấn bản 2007 Ngoài việc kinh doanh công bằng cho các mục đích nghiên cứu hoặc nghiên cứu tư nhân, hoặc chỉ trích hoặc xem xét, cho phép theo Luật Bản quyền, kiểu dáng và bằng sáng chế Act 1988, ấn phẩm này chỉ có thể được sao chép, lưu trữ, truyền đi, ở dưới. | Common project problems l 281 There is strong commitment to a clear mission. The project leader thrives on relationships and influence. The project leader understand the risks - anticipates the icebergs. Those involved speak a common project management language and use a formal project methodology. The team is results-oriented the goal is to deliver a quality solution to the customer on schedule at the right cost. Team members clearly understand their roles. A baseline for scope schedule and cost is established and measured against. Team members understand at all times and regularly check that the project supports the strategic objectives. The team leader encourages creative solutions and problem solving. The change process is effectively managed. The team leader ensures fast start-up and looks for opportunities to reduce cycle times. Metrics to identify progress are kept to a minimum. People learn from the evaluation process. Success does not just happen it takes a great deal of focused effort and commitment. Use the methodology and techniques discussed in earlier chapters. It is hard work demanding persistence dedication and a thick skin but worth the time you devote to getting the results. Your feeling of satisfaction of a job well done is the best reward and you will also enhance your professional reputation. 282 Postscript This book has been a project and you have come to the end. Has it been a success You will only really know when you apply the techniques and processes suggested here. All are tried and proven and there is nothing either astoundingly new or astoundingly reactionary in these techniques. This project has been focused on deriving a step-by-step process to help you achieve success with your programmes and projects in future giving you tips to improve based on personal experience. If you do achieve success and feel more in control of your working life as a programme or project manager then the work of this project has been a success. If you have .