Tham khảo tài liệu 'fundamentals of project management body of knowledge_9', kinh doanh - tiếp thị, quản trị kinh doanh phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | INDEX accommodating conflict resolution approach 176 accuracy 71 activity -ies critical 87 98 99 definition of 87 duration of 94 in network diagrams 84 activity-on-arrow networks 84 activity-on-node networks 84 85 ACWP actual cost of work performed 146 148 150 152 administrative duties 30 Alfalfa Our Gang on another zero 142 American Management Association International AMA 134 analysis paralysis 42 53 90 Argyris Chris 32 122 arrow diagrams 82 87 constructing 88-92 creating bar charts from 102-103 see also network diagrams audits 120 see also process reviews authority of project managers 27-29 112-113 174 of team members 115 average times 75 avoidance conflict resolution approach 176 Avondale shipyards 13 37 back-end load 89 102 backward-pass computations 97-101 bar charts for earned value analysis 146 147 for scheduling 82-83 102-103 baseline plan 125 130 146 148 BCWP budgeted cost of work performed 145 148 150 152 153 BCWS budgeted cost of work scheduled 145-148 150 152 behavioral problems 162 benchmarking 183-184 best-case solutions 94 binary events 84 books on management 184 Booz Allen and Hamilton consulting group 83 brainstorming 57 budgeted cost of work performed see BCWP budgeted cost of work scheduled see BCWS budgets changes in 127 128 preparation of 44 canceling projects 138 142 Carlzon Jan 28-29 celebrating success 174 centralized project databases 38 certification PMP 1 189 American Management Association 190 Index I change control 125-139 challenges with 125-126 embracing change for 138 form used for 129 131-134 log for tracking 129 135-136 and planning 40-41 and project spin-offs 137-138 and sources of change 126-128 steps in 128-131 thresholds in 134-135 Charlie Brown 118 charter project 18 closeout phase 14 closing as project process 19 as step in project management 17 collaborating conflict resolution approach 176 command-and-control approach 34 commitment to team 157 165-166 communication about changes to plans 130 by project team
