Hiểu biết về lý do tại sao dự án thất bại và những gì làm cho một dự án thành công là những bước đầu tiên để tìm hiểu tỷ lệ hoàn vốn của dự án và quản lý dự án. Sự hiểu biết những gì được mong đợi từ một người quản lý dự án cũng được xác định. | 14 PROJECT MANAGEMENT ISSUES AND CHALLENGES with a common goal and a common vision creating a culture of project management. FINAL THOUGHTS This initial chapter reviews the fundamentals of project management and identifies project management issues. Understanding why projects fail and what makes a project successful are the first steps to understanding the ROI of projects and project management. Understanding what is expected from a project manager is also identified. The next chapter focuses on the project management lifecycle and project management solutions. Chapter 2 The Project Management Lifecycle This chapter identifies the project management solutions starting with a detailed explanation of the project management lifecycle. This approach developed by the Project Management Institute PMI is very thorough complete and comprehensive. Next a variety of project management tools and solutions are offered to support the project manager. These become important enhancements to the value of a project. The chapter ends with a discussion of the PM maturity model. THE PROJECT MANAGEMENT STEPS The PMI s definition of project management lifecycle consists of the five process groups identified in Table . These groups are not to be confused with project lifecycle phases they are processes used to manage projects. Processes tools and level of application are determined by the PM and the project team based on the significance of the project. The team s level of involvement varies based on the organization and the project. Project Initiation The first step in the project management process is initiation. This is where project selection takes place. Rarely is the project manager involved at this stage. Project selection is an upper-level business decision where high-level analysis determines a project s viability and its ties to the organization s overall strategy. The product description justification scope deliverables duration resources financials and risks are Project .