Tham khảo tài liệu 'harvard businesss essentials managing change and transition_7', khoa học xã hội, kinh tế chính trị phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | This Page Intentionally Left Blank appendix a Useful Implementation Tools This appendix contains four forms that you may find useful at various times during a change initiative. All are adapted from Harvard ManageMentor an online help source for subscribers. For interactive versions of these forms please visit .org businesstools. Here s a list of the diagnostic tests checklists and worksheets found in this appendix 1. Self-Evaluation Characteristics of Effective Leadership. Use this form to evaluate your own leadership capabilities. Change programs require leadership at all levels. 2. Managing Stress Levels. This checklist is a helpful tool for identifying and managing stress among the people you deal with. 3. Focus and Synergy. This checklist will help you identify obstacles encountered in the change process. Use this form or something like it to keep your team focused on the most important problems. For each obstacle to your team s progress list and evaluate options for overcoming it. Also list any allies additional resources or special training your team members will need in order to collaborate most effectively on the chosen option. 4. Gathering and Sharing Information. This checklist can help you in the all-important business of communicating which must be done regularly and through different channels during a change initiative. Use this form to collect and summarize the information your team needs to be effective and to change. 113 114 Useful Implementation Tools TABLE A - 1 Self-Evaluation Characteristics of Effective Leadership The questions below relate to characteristics of effective leaders. Use the questions to evaluate whether you possess these characteristics. Use the results to see where you might focus to strengthen your leadership skills. Characteristics of Effective Leaders Yes No Caring 1. Do you empathize with other people s needs concerns and goals 2. Would staff members confirm that you show such empathy Comfort with .
