Các thập kỷ qua đã chứng kiến nhiều vụ va chạm giữa các hoạt động truyền thống trên một bên cạnh và công nghệ trải qua biến đổi vĩnh viễn và cải tiến phía bên kia. Việc mở rộng liên tục của các giải pháp Business Intelligence (BI) quan tâm đặc biệt. Các học giả và các học viên tập trung vào những lợi ích của việc sử dụng BI giải pháp cho quản lý kinh doanh, tạo ra các ứng dụng mới, công nghệ và tìm kiếm cơ hội để cải thiện hiệu suất | BUSINESS INTELLIGENCE -SOLUTION FOR BUSINESS DEVELOPMENT Edited by Marinela Mircea Business Intelligence - Solution for Business Development Edited by Marinela Mircea Published by InTech Janeza Trdine 9 51000 Rijeka Croatia Copyright 2011 InTech All chapters are Open Access distributed under the Creative Commons Attribution license which allows users to download copy and build upon published articles even for commercial purposes as long as the author and publisher are properly credited which ensures maximum dissemination and a wider impact of our publications. After this work has been published by InTech authors have the right to republish it in whole or part in any publication of which they are the author and to make other personal use of the work. Any republication referencing or personal use of the work must explicitly identify the original source. As for readers this license allows users to download copy and build upon published chapters even for commercial purposes as long as the author and publisher are properly credited which ensures maximum dissemination and a wider impact of our publications. Notice Statements and opinions expressed in the chapters are these of the individual contributors and not necessarily those of the editors or publisher. No responsibility is accepted for the accuracy of information contained in the published chapters. The publisher assumes no responsibility for any damage or injury to persons or property arising out of the use of any materials instructions methods or ideas contained in the book. Publishing Process Manager Daria Nahtigal Technical Editor Teodora Smiljanic Cover Designer InTech Design Team First published January 2012 Printed in Croatia A free online edition of this book is available at Additional hard copies can be obtained from orders@ Business Intelligence - Solution for Business Development Edited by Marinela Mircea p. cm. ISBN 978-953-51-0019-5 INTECH open science I