The intended audience for this book comes primarily from companies in two categories: Companies that recognize the need for better decision-making processes, enhanced coordination, and greater responsiveness both internally and within their extended supply chain Companies that have installed an enterprise-wide software system and now realize that they need to change their businesses processes to gain major benefits from their investment in software. | MAKING ÍERP HAPPEN The Implementers Guide to Success with Enterprise Resource Planning THOMAS F. WALLACE 1KD MICHAEL H. KREMZAR ERP Making It __Happen The Implementers Guide to Success with Enterprise Resource Planning Thomas F. Wallace Michael H. Kremzar John Wiley Sons Inc. New York Chichester Weinheim Brisbane Singapore Toronto Copyright 2001 by Thomas F. Wallace and Michael H. Kremzar. All rights reserved. Published by John Wiley Sons Inc. Published simultaneously in Canada. No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording scanning or otherwise except as permitted under Sections 107 or 108 of the 1976 United States Copyright Act without either the prior written permission of the Publisher or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center 222 Rosewood Drive Danvers MA 01923 978 750-8400 fax 978 750-4744. Requests to the Publisher for permission should be addressed to the Permissions Department John Wiley Sons Inc. 055 ThirdAveuue New York NY 15150-0212 212 850-6011 fax 212 850-6008 E-Mail PERMREQ@. This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering professional services. If professional advice or other expert assistance is required the services of a competent professional person should be sought. This title is available in print as ISBN 0-471-39201-4 For more information about Wiley products visit our web site at .
