Being able to influence and persuade others to get them to do what you want them to do is a key skill not only in business but in life as a whole! We only achieve real results through others and that takes effective communication skills. In this textbook you’ll will learn the key skills and the techniques so you can win people around to your ideas, influence others on certain decisions and persuade them to take certain a certain course of action all by the way that you communicate with them!.