Hi! Thanks for picking up my book. I sincerely hope that it finds its way to a convenient spot on your desk. Nothing would warm my heart more than to see a beat-down, dogeared, coffee-stained copy of this book right next to your computer. On the other hand, it would drive me nuts if you bought this book only to discover that it didn’t address your needs. In the spirit of customer satisfaction, please read the following introduction to get a sense of where I’m coming from, and whether you might get some good use out of this book