The Installation Process Important - To install a Remote Access client on any version of Windows, you need Administrator permissions. Consult with your system administrator. To install a Remote Access client: 1. Log in to Windows with a user name that has Administrator permissions. 2. Get the installation package from your system administrator, and double-click the installation package. 3. Follow the installation wizard. Note - On Windows Vista and Windows 7, there may be a prompt to allow access, depending on the UAC settings