If you are vaguely aware there are problems with NHS organisations, this book can help you articulate them. If you already know what the problems are, this book can help you solve them. If you have tried to solve them but have become jaded, this book can re-energise you. Highly recommended.” David Griffiths, GP and Clinical Advisor, Commissioning Support For London As a Chief Nursing Officer it is very easy to become swamped by the demands of the operational aspects of my role. This book is a fantastic reminder that as a leader I am there to make a difference for.