Every day we’re faced with many choices involving consumer products and services. With all the offers we read about in the newspaper, hear on the radio, see on television, receive in the mail, find online or come across in stores, it’s often difficult to distinguish between a bargain and a rip-off. That’s why it’s important for you to understand your rights and responsibilities as a consumer so you can make the right decisions. I’ve published this booklet to help you learn how to spot misleading and deceptive offers and to help you protect yourself from different scams and forms of.
