Suppliers from whom you purchase products and services for the operation ofyour business are also important members of your business team. Suppliers canplay a major role in your ultimate success or failure. Consequently, these relationships need to be carefully developed and managed. Decisions to select andwork with one supplier over another cannot be based solely on who offers thelowest price; you also have to factor many other influences, such as paymentterms, warranties and guarantees, and reliability. Remember, your supplier’s promises to you are your promises to your customers. If your supplier lets you down, you let your customers down
