Recently I called a store to find out if it had a specific item in stock. “Oh yes,” the sales clerk replied, “We have it, but we can’t quote the price over the phone — you’ll have to come into the store to find out the price.” So I went to the store. Not only didn’t the store have what I was looking for, but the sales clerk tried to sell me a completely different product than the one I came in for. There is nothing worse than knowing that your time is being wasted.