The question is, what influences outcomes for passengers in each class? For those in economy, is it the material fact of less space, poorer food, limited leg room, proximity to others, sleeping upright rather than reclining, limited opportunities for walking around etc. that makes the difference? Or, is it the knowledge that other people are enjoying first class status and perks, while you are not doing so, combined perhaps, with subtle differences in the attitude of the cabin crew in economy class? To what extent is our experience of material conditions mediated by our emotional and cognitive responses? What is.
