Quality health care means doing the right thing, at the right time, in the right way, for the right person—and having the best possible results. Although we would like to think that every health plan, doctor, hospital, and other provider gives high-quality care, this is not always so. Quality varies, for many reasons. Fortunately, there are scientific ways to measure health care quality. These tools, called measures, have mostly been used by health professionals. They use measures to check up on and improve the quality of care they provide. But there is some quality information you can use right now to.
