One mark of a great book is that it makes you see things in a new way, and Mr. Friedman certainly succeeds in that goal," the Nobel laureate Joseph E. Stiglitz wrote in The New York Times reviewing The World Is Flat in 2005. In this new edition, Thomas L. Friedman includes fresh stories and insights to help us understand the flattening of the world. Weaving new information into his overall thesis, and answering the questions he has been most frequently asked by parents across the country, this third edition also includes two new chapters--on how to be a political. | The World is Flat Thomas L Friedman To Matt and Kay and to Ron Contents How the World Became Flat One While I Was Sleeping 3 Two The Ten Forces That Flattened the World 48 Flattener l. 11 9 89 Flattener 2. 8 9 95 Flattener 3. Work Flow Software Flattener 4. Open-Sourcing Flattener 5. Outsourcing Flattener 6. Offshoring Flattener 7. Supply-Chaining Flattener 8. Insourcing Flattener 9. In-forming Flattener 10. The Steroids Three The Triple Convergence 173 Four The Great Sorting Out 201 America and the Flat World Five America and Free Trade 225 Six The Untouchables 237 Seven The Quiet Crisis 250 Eight This Is Not a Test 276 Developing Countries and the Flat World Nine The Virgin of Guadalupe 309 Companies and the Flat World Geopolitics and the Flat World Eleven The Unflat World 371 Twelve The Dell Theory of Conflict Prevention 414 Conclusion Imagination Thirteen 11 9 Versus 9 11 441 Acknowledgments I 471 Index I .