Citing the Fair Debt Collection Practices Act (FDCPA), attorneys allegedly representing credit card holders submitted letters to financial institutions demanding that the institutions cease communication with the accountholders, including phone calls to accountholders and communications that involved the transmittal of monthly statements, annual privacy notices, change in terms notices, and collection letters. The attorneys falsely told the customers that once the financial institutions received the demand letters the financial institutions could not pursue further collection efforts. Other purported attorneys signed up thousands of credit card debtors for debt management services by claiming they would provide legal services to.