Inquiries were received from every state except Rhode Island, as well as from Puerto Rico, the District of Colombia, and Ontario, Canada. Ten states, primarily California, Texas, New York, Florida, and Illinois, accounted for half of all the inquiries from the study time period. As with the previous year’s analysis, there remained consistent trends in the geographic dispersion of the inquiries, with the highest concentration again in the South. There were some slight differences in the timing and type of institutions that contacted the Regulatory Helpline across the four main regions of the country. Most notably, credit unions.
