Th e key to winning any dispute, especially one in court, is having substantial proof of the facts in dispute. Th is is best done by putting all complaints in writing, making a copy for yourself, and if possible, sending all correspondence by certifi ed mail. Th is is what is known as creating a paper trail, which is very important because this way when a dispute arises, you will have all the information you need right in front of you for the other party to see. In the unfortunate case of a dispute going to court,.