Dear delegate, Welcome to this training course! The aim of this introduction is to make sure that everyone gets off to a good start. The book you are reading contains all of the course material for this training. During the course it acts as a training aid. It explains the theory step by step using clear examples. This makes the book (which is yours to keep) a very valuable reference. You can use it to lookup information and refresh your knowledge. During the course, the instructor provides extensive explanations of the subjects you want to learn about and will guide.