Providers who agreed to participate and scheduled an interview were sent a consent form for the study and a baseline questionnaire (on services provided, type of clinical staff employed, and number of WHP clients served) by email or fax to be returned to the interviewers. The phone interviews lasted approximately 20-30 minutes each, were conducted by 2 researchers in order for one to take notes, and were based upon interview guides developed for PPFA providers and non-PPFA providers. Recognizing that responses on this topic could be sensitive, respondents were guaranteed that their identities would remain confidential and the non-Planned.
