early half of providers indicated their interest in participating but limited time availability resulted in them completing both the baseline questionnaire and interview by email or mail. Results from the baseline questionnaire were for only descriptive purposes and were not further analyzed. Findings from the transcripts of the phone interviews were analyzed to identify common themes and experiences. Our final sample included 5 Planned Parenthood affiliates and 16 non-PPFA or “alternative” providers (although one did not complete the baseline profile). Interviews were conducted over a three-month period, from July to September 2012