This hesitancy on the part of patients to seek the information needed may have resulted from feeling helpless due to hospitalization. How can seniors feel more proactive about their health care and less like victims? The Internet may not be able to help the elderly when they are already hospitalized, but it could be a useful resource to help them before they enter the hospital. The library could provide a significant “safe place” to find information about their health—a place where they could access traditional reference sources (books, articles, and reference librarians) in addition to the Internet where they would.