IN 2003 MICROSOFT RELEASED Windows SharePoint Services and SharePoint Portal Server 2003, making their fi rst true move into enterprise content management (ECM). It may not be a stretch to say they also created an entirely new technology space: collaborative document management. Seven years later, Microsoft launched the fourth version of SharePoint Services, now known as SharePoint Foundation (MSF), and the new server product is now called Microsoft SharePoint Server (MSS). These releases included new and refi ned features specifi cally targeted at the document management needs of an organization