Fifteen years have passed since the publication of the fi rst edition of the Handbook of Bureaucracy in 1994. Given that this period has been marked by an intense global movement of antibureaucracy, antigovernment, and antipublic service and administration, the following questions are quite natural: Why do we need another book on bureaucracy now? Does bureaucracy still matter? Th e answer to these challenging questions is that despite this intense negative attitude toward bureaucracy, global interest in the fi rst edition of this book has been overwhelming. Th e book has reached more libraries, university classrooms, and institutional leadership desks than was initially expected. What accounts for.
