The report highlights the best practices from five successful microfinance institutions in Africa. While they are all different in how and where they operate, they are among the most successful microfinance institutions in Africa and share some common traits. They know their clients – the poor in urban slums or in hard-to-reach rural areas – and have tailored their operations to reach them where they live and offer the most appropriate services. They reach their clients by public buses in South Africa, motor scooters in Togo and banks-on-wheels in Mozambique. They offer loans geared to the needs and production cycles.