BB Agents cannot be involved in marketing, sales of any other products of the bank (including but not limited to consumer banking products, liability products etc). One Agent can provide services to multiple banks provided he (the agent) has a separate service level agreement with each bank. Alternately, banks may organize their agent network using open architecture so that they may entertain other banks’ customers using infrastructure provided by one bank. Agents may not alter/change charges/fees structure provided by the bank in any way. All charges have to be pre-agreed between the bank and the.
