These differences are likely to stem from three important variations in user-side data on the use of financial services. First, the definition of an account varies across surveys and respondents are often prompted in different ways. The Global Findex survey defines an account as an individual or joint account at a formal financial institution (a bank, credit union, cooperative, post office, or microfi- nance institution) and notes in the question text that an account can be used to save money, to make or receive payments, or to receive wages and remittances. It also includes those who report having a debit or.