Welcome to the Vehicle Certification Agency (VCA) Business Plan for 2012-13. This sets out our goals and objectives for the year, and builds on the successes of the Agency over the past few years. VCA is a service provider to the Automotive Industry, operating in one of the most competitive and fast moving sectors internationally. Our core Product and Systems certification activities deliver a unique service to the industry. We plan to build on the demand for our services during this new financial year by making efficiency improvements, providing.
