The automotive industry is becoming evermore global, and our international presence has been a key factor in the recent growth of the Agency. The South American markets have developed rapidly in recent years, and have become a key sector for many of our customers. Therefore the Agency is planning to establish a local presence in this region. The quality of our service has underpinned our delivery, and we need to continually invest in improving our standards. Our Ministerial outcomes will focus on improving systems, quality of service, and efficiency of delivery. We.