One problemI see time and time again isWho initiates the process— Audit, finance or operations? Hence this article! It may take a coordinated effort. Finance and IA understand controls but maybe not understand all the operating issues. Operations management may not be aware of the emerging field of CM software. Therefore the opportunity for IAs, with a broader focus on improving the business, to recommend specific CMapplications, is like low-hanging fruit, to impact the business in a positive way. Another issue is the time and cost of developing CM software systems. However, in the past decademany newsoftware solutions have been released. Auditors are well aware of ACL and IDEA; however, software.
