There have also been declines in the less critical areas of Computer Technology and Workforce. Small businesses are increasingly failing in making technology work effectively for their businesses (falling from 60 percent who were highly successful a year ago to 53 percent this year). Within Workforce, small businesses are not doing as well in training and developing their employees (a drop from 65 percent in June 2009 to 58 percent in June 2010). Cautious online technology spending. The dramatic increase in adoption of social media by small businesses at the beginning of the year has tapered.
