Through a number of technological advancements, IC3 has streamlined the way it processes and refers victim complaints to law enforcement. In 2004, IC3 developed Automatch, an automated internal complaint grouping and analytical search tool. The design of Automatch is based on an assessment of the IC3 partnership aimed at defining a joint workflow for the project partners with different service requirements. IC3 IT staff continually review and update Automatch to meet the needs of analysts who build cases for law enforcement worldwide gathering all related information based on commonalities in the IC3 data. In 2009, NW3C developed the state-of-the-art Internet Complaint Search and Investigation System (ICSIS), which fosters.
