John McPeek is a co-author of the Complete Guide to a Business Policy & Procedure Manual. Mr. McPeek was also a co-author in the development the ISO 9000 Production & Documentation Manual. Mr. McPeek has over 18 years of operational management experience with both start-up and larger businesses. He started as a CPA with McGladrey & Pullen, LLP, a leading CPA firm serving middle-market businesses. He then moved on to a few start-up medical and dental manufacturing companies serving in various capacities as Corporate Controller, Vice President of Finance and Operations, and President. While in these positions, he was instrumental in.